Statistik Panggilan Jenis Panggilan Mengikut...
Set data statistik mengikut jenis panggilan seperti Pertanyaan, Aduan, Transfer Call mengikut Level Pegawai Khidmat Pelanggan (PKP). Terdapat 2 tahap kemahiran PKP iaitu Level 1 dan Level 2 (Kluster) dan Level 3 (Kementerian/Agensi).
Set data ini dibahagikan mengikut bulan bagi tahun 2019. Bagi set data ini terdapat 48 Kementerian/Agensi
Data Dictionary
Column | Type | Label | Description |
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Additional Information
Field | Value |
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Data last updated | January 9, 2020 |
Metadata last updated | January 9, 2020 |
Created | January 9, 2020 |
File Format | CSV |
License | Creative Commons Attribution |
Openness:
Reason: Content of file appeared to be format "CSV" which receives openness score: 3.
Checked: August 22, 2020
Reason: Content of file appeared to be format "CSV" which receives openness score: 3.
Checked: August 22, 2020