Statistik Panggilan Jenis Panggilan Mengikut...
Set data statistik mengikut jenis panggilan seperti Pertanyaan, Aduan, Transfer Call mengikut Level Pegawai Khidmat Pelanggan (PKP). Terdapat 2 tahap kemahiran PKP iaitu Level 1 dan Level 2 (Kluster) dan Level 3 (Kementerian/Agensi). Set data ini dibahagikan mengikut bulan bagi tahun 2019. Bagi set data ini terdapat 48 Kementerian/Agensi
Data Dictionary
| Column | Type | Label | Description |
|---|
Additional Information
| Field | Value |
|---|---|
| Data last updated | January 9, 2020 |
| Metadata last updated | January 9, 2020 |
| Created | January 9, 2020 |
| File Format | XLSX |
| License | Creative Commons Attribution |
Openness:
Reason: Content of file appeared to be format "XLS" which receives openness score: 2.
Checked: August 22, 2020
Reason: Content of file appeared to be format "XLS" which receives openness score: 2.
Checked: August 22, 2020